People, Properties,
And Purpose
Sanctuary Property Management & Realty was founded on a simple belief: that exceptional properties deserve exceptional care, and that every guest deserves an experience worth remembering. We are the team that makes both possible.
Built on Appreciation
For Place & People
Sanctuary Property Management & Realty was born from a deep appreciation for Puerto Viejo and Costa Rica’s Caribbean coast.
This region is unlike anywhere else in the country. Its culture, natural beauty, pace of life, and connection to the land require a management approach that is local, thoughtful, and deeply respectful of place.
We created Sanctuary to offer property owners a more personal standard of care: one built on presence, clear communication, reliable coordination, and genuine hospitality.
“We do not manage properties from a distance. We live here, we work here, and we care here. Every property is a relationship, not just a listing.”
Sanctuary gives property owners in Puerto Viejo a stronger standard of management: local presence, strategic presentation, responsive guest care, and consistent operational control.
We combine hospitality experience, property oversight, marketing-minded management, and trusted local coordination to help each home stand out, operate smoothly, and protect its long-term value.
Local presence, responsive guest care, reliable property oversight, and trusted coordination across Puerto Viejo and Costa Rica’s Caribbean coast.
Meet the Sanctuary Team
A dedicated team combining hospitality, property management, real estate, investment, financial oversight, and local expertise to care for every property with professionalism and genuine attention.
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Alexandra “Alex”
Property Management & Real EstateAlexandra brings extensive experience in hotel operations, guest services, and property management, with a strong reputation for being exceptionally organized, detail-oriented, and client-focused. Young, energetic, and driven, she is an eager entrepreneur who is passionate about delivering seamless experiences for both property owners and guests. As a licensed real estate professional in Costa Rica, Alex combines local market knowledge with outstanding customer service, making her a trusted resource for property management, vacation rentals, and real estate throughout the region.
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Janet Brogan
Luxury Hospitality & Guest ExperienceWith more than 30 years of experience in luxury hospitality, Janet brings a deep understanding of guest experience, property operations, and business development. Having lived in Costa Rica since 2010, she combines international hospitality standards with extensive local knowledge to create exceptional experiences for both property owners and guests. Janet works closely with a diverse network of wellness professionals, tour operators, and local partners to deliver personalized, high-quality services while helping owners maximize the value of their investments.
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Chris Sammet
Strategy, Investment & Client RelationsChris brings extensive business, financial, and strategic experience to the team. As an entrepreneur and property investor, he has a long-term perspective on real estate, helping guide investment decisions, business growth, and client relationships. His practical approach, integrity, and commitment to professionalism help ensure every property is managed with transparency, care, and lasting value.
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Miles King
Operations & Financial ManagementMiles oversees operations and financial management, ensuring the business runs efficiently while maintaining the highest standards of service. As an entrepreneur and property investor, he brings a practical, detail-oriented approach to budgeting, operational planning, and continuous improvement. His focus on financial stewardship, streamlined systems, and exceptional guest experiences helps create lasting value for both property owners and guests.
“Local presence, professional expertise, and genuine care are at the heart of every relationship we build.”
Our Mission
& Vision
Every decision we make is guided by a clear purpose: to protect every property, support every owner, and provide every guest with genuine Caribbean hospitality.
Our Mission
To protect and enhance our clients’ properties through reliable local management, transparent communication, and exceptional guest care rooted in the spirit of Costa Rica’s Caribbean coast.
Our Vision
To become the Caribbean coast’s most trusted property management company, recognized for personalized service, strong relationships, and consistent care.
Our Promise
To care for every property as if it were our own, treat every guest with genuine hospitality, and build transparent, dependable partnerships with every owner.
Thoughtful property care, honest management and hospitality rooted in local understanding.
Puerto Viejo · Caribbean CoastWhy Sanctuary Exists
Sanctuary was founded to raise the standard of property management in Puerto Viejo and Costa Rica’s Caribbean coast.
We saw many beautiful homes being managed from a distance, without the local presence, personal care, or guest experience needed to reach their full potential. Owners deserved clearer communication and more dependable support. Guests deserved stays that truly reflected the beauty, culture, and warmth of this region.
Sanctuary exists to bring both sides together through thoughtful property care, honest management, and hospitality rooted in local understanding.
For Property Owners
We exist to transform property ownership from a source of stress into a source of pride and profit. Our owners sleep soundly knowing their investment is protected, their guests are delighted, and their returns are optimized by a team that genuinely cares.
For Guests
We create stays that feel personal, comfortable, and connected to the Caribbean way of life. From clear communication before arrival to thoughtful local recommendations during the stay, our goal is to make every guest feel welcomed, cared for, and inspired to return.
Our
Approach
Sanctuary works through four connected areas: guest care, property operations, marketing, and long-term asset protection. Together, they create a management approach built on presence, consistency, and trust.
Hospitality First
Every stay begins with thoughtful communication and genuine care. We help guests feel welcomed, informed, and supported before arrival, during their stay, and after departure.
Operational Care
We coordinate the daily details that keep each property running smoothly, from reservations and guest communication to cleaning, maintenance follow-up, and local vendor coordination.
Strategic Marketing
We present each property with clear positioning, strong visuals, well-written descriptions, and visibility across the right booking channels. Our goal is to help each home reach the guests most likely to value it.
Property Stewardship
We care for each property as a long-term asset. Regular oversight, maintenance coordination, quality checks, and practical improvement recommendations help protect the home and preserve its value over time.
Our Core
Values
These principles guide how we communicate, make decisions, and care for every property, owner, and guest.
Trust
We build trust through consistency, honesty, and follow-through.
Transparency
We believe owners should always understand how their property is performing, what is being done, and why.
Excellence
We pay attention to the details that shape a better guest experience and a better-managed home.
Hospitality
We treat every guest with warmth, respect, and the kind of care that reflects Costa Rica’s Caribbean spirit.
Local Knowledge
We are connected to Puerto Viejo’s rhythm, vendors, beaches, culture, and guest expectations.
Local
Expertise
Sanctuary is not a distant management company—we are embedded in the fabric of Costa Rica's Caribbean coast. Our knowledge of these communities, their rhythms, and their hidden treasures is what sets us apart.
Puerto Viejo
The vibrant heart of the Caribbean coast. We know its best restaurants, its surf breaks, its cultural events, and the properties that put guests in the center of it all.
Cultural HubManzanillo
Where the rainforest meets the reef. We manage properties in this tranquil paradise and guide guests to its pristine beaches and the Gandoca-Manzanillo Wildlife Refuge.
Natural ParadiseCocles
Home to some of the coast's most beautiful beaches and sought-after vacation homes. We understand the unique appeal of this stretch and the properties that define it.
Beachfront LivingPunta Uva
The crown jewel of the coast. We manage exclusive estates in this prestigious area and connect guests with its secluded coves and world-class snorkeling.
Exclusive EstatesLet's Talk About
Your Property
And Your Goals
Whether you are a property owner seeking professional management or a traveler looking for your perfect Caribbean retreat, we would love to hear from you. Every great partnership begins with a simple conversation.
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